You can cancel the activity at any time. The refund policy for each program differs. If you wish to change or cancel your reservation please email to
Refunds & Changes
Can I get a refund?
You can request a refund only in certain situations as described. Please check the cancellation policy carefully to request a refund. To contact for refund please send an email to firstname.lastname@example.org
I haven't received my refund yet.
As part of the refund process, it may take some time for the funds to be credited to your account. If paying by credit card, you can get your money back in 7 days or up to 30 days depending on the bank providing the service
How can I use the discount?
You can enter a discount code in the booking process.
I cannot use the discount.
Please check that your discount code has not expired. If the discount code cannot be used, you can email to check it at email@example.com
How can I get a discount code?
Follow us to get a promo code and a special discount at Trippollo Facebook or via Trippollo website.